Informational wellness context
Underbark is not a medical device, diagnosis, or emergency service.
Seek qualified medical help for health concerns and use local emergency services when needed. A score or pattern in Underbark cannot establish a medical cause.
Find a guide for your question
Start with the topic that matches what you want to understand.
Before reporting a problem
- Confirm the iPhone and Apple Watch use supported current software.
- Confirm Health and notification permissions in Apple system settings.
- Open the iPhone app and refresh before checking widgets or the Watch.
- Record the Underbark version and build shown in Settings.
- Note whether the affected health information is unavailable, denied, or present.
Contact support
Email support@underbark.app and include the app version, build number, device model, operating system version, and a concise description of what happened.
Security reports
Privately report a suspected vulnerability or security incident to security@underbark.app.
Privacy and data control
Read the Underbark privacy page for current information and available controls.
For privacy questions or data-control requests, email privacy@underbark.app.